Privacy Policy

Effective Date: 18 May 2026
Website: www.infratec-rescue.com

Business Name: INFRATEC Rescue & Safety

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Introduction

INFRATEC Rescue & Safety is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request quotations or use our services.

By using this website, you agree to the collection and use of information in accordance with this policy.

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Who We Are

INFRATEC Rescue & Safety provides confined space rescue services, standby rescue cover and industrial safety support across the United Kingdom.

For any privacy-related queries, you can contact us via the contact details provided on our website.

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Information We Collect

We may collect and process the following information:

Information You Provide Directly

• Name

• Company name

• Email address

• Telephone number

• Site/project information

• Enquiry details

• Any information submitted through forms, emails or telephone enquiries

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Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time and date of visits

• Website usage data

• Cookies and tracking information

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How We Use Your Information

We use your information to:

• Respond to enquiries and quotation requests

• Provide rescue and safety services

• Manage customer relationships

• Improve website functionality and user experience

• Monitor website performance and analytics

• Communicate regarding services or operational matters

• Meet legal, regulatory and compliance obligations

• Maintain site security and prevent fraudulent activity

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We will only use your information where we have a lawful basis to do so under UK GDPR.

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Marketing Communications

We may occasionally contact you regarding relevant services, updates or operational information.

You can request to stop receiving marketing communications at any time by contacting us directly.

We do not sell personal information to third parties.

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Cookies

Our website may use cookies and similar technologies to improve functionality, analyse traffic and enhance user experience.

Cookies may be used for:

• Website analytics

• Performance monitoring

• Security

• Form functionality

• Advertising and remarketing

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You can control or disable cookies through your browser settings.

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Third-Party Services

Our website may use third-party services including:

• Wix website services

• Google Analytics

• Google Ads

• Social media integrations

• Embedded content or mapping services

These third parties may collect data in accordance with their own privacy policies.

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Data Storage & Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or disclosure.

Information submitted through our website may be stored securely using Wix systems and associated secure cloud services.

While we take appropriate precautions, no internet transmission or storage system can be guaranteed as completely secure.

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How Long We Keep Information

We retain personal information only for as long as necessary for:

• Operational purposes

• Legal and regulatory compliance

• Contractual obligations

• Legitimate business interests

Information that is no longer required will be securely deleted or anonymised.

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Your Rights

Under UK data protection law, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Restrict processing

• Request transfer of your data

• Withdraw consent where applicable

To exercise these rights, please contact us using the contact details on our website.

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External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

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Children's Privacy

Our services and website are not directed toward children under 16 years of age. We do not knowingly collect personal information from children.

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Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal or regulatory changes.

Any updates will be posted on this page with the revised effective date.

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Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact INFRATEC Rescue & Safety using the contact details provided on our website.